Prinko Help Center
Help for customers sending documents and for Xerox, photocopy, stationery, cyber cafe and print shop owners receiving them.
Use the topics below or open the complete Prinko FAQ for detailed answers about files, printers, payments and shop setup.
Choose the area that matches what you are trying to do.
How to use a shop QR, upload a document, choose print settings and send the order.
Supported files, upload size, B&W or colour, A4/A3, copies, page ranges, duplex and orientation.
How Prinko helps local print counters receive structured customer print jobs.
Prinko Print Station, B&W and colour printer mapping, auto print and offline receiver help.
Cash at counter, supported Razorpay payments and paid-order verification.
Understand how a shop QR lets customers open the correct print page and send files from a phone.
Learn about the shop-side desktop printing workflow and automatic printing.
See the complete customer-to-shop printing flow from file upload to print.
Scan the Prinko QR displayed by the shop, open its Prinko link or enter the public shop code.
Select a supported PDF, JPG or PNG file from your phone or computer.
Select the options that the shop offers, such as B&W or colour, paper size, copies, page range, sides and orientation.
Submit the job to the selected shop and follow the available payment method.
Prinko is built for local printing businesses that want a cleaner way to receive customer files and instructions.
Let customers scan your shop QR and open the correct printing page directly.
Files arrive with selected print details instead of relying only on free-form chat instructions.
Use Prinko Print Station on Windows for supported printer-aware workflows.
Review queued jobs manually or use configured auto-print behavior for eligible jobs.
The shop may not have colour printing enabled in its current printer setup.
A3 appears only when the shop has enabled A3 printing.
Double-sided printing depends on the shop configuration and supported printer workflow.
Check the file type and total size. The public print flow currently supports PDF, JPG and PNG within the allowed shop limit.
These pages explain specific Prinko workflows in more detail.
Prinko workflow software for Indian document-printing businesses.
Customer file intake and printing workflow for Xerox and photocopy shops.
QR-based customer upload for local print shops.
Review Prinko's approach to document intake, shop workflow and printing.